Shipping policy
Shipping Policy
Thanks for supporting our band and grabbing some merch! Here’s how we handle shipping:
Shipping Rates
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Domestic (Australia): Flat rate of $11.95 AUD
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International: Flat rate of $35 AUD
Processing Time
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Orders are typically packed and shipped within 3–5 business days of purchase.
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You’ll receive a shipping confirmation email with tracking info once your order is on its way.
Delivery Estimates
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Within Australia: Usually 3–10 business days after dispatch.
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International: Usually 2–4 weeks, depending on your location and local customs.
(Please note: delivery times are estimates and may vary due to postal delays or customs processing.)
Customs & Import Taxes
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International customers are responsible for any customs fees, duties, or import taxes charged by their country.
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Unfortunately, we can’t predict or control these costs.
Lost or Delayed Orders
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If your order hasn’t arrived within the expected timeframe, please contact us at [your email address] with your order number.
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We’ll do our best to help track it down, but we’re not responsible for delays caused by postal services or customs.